SALES POLICY
At Cosmosora, we are committed to providing our customers with high-quality decor items for bedrooms and study spaces, ensuring a seamless and enjoyable shopping experience. Please review our sales policy for more information about purchasing from our website.
Order Processing
- All orders will be processed within 1-3 business days after they are placed.
- Once your order is processed, you will receive an email confirmation with your order details and tracking information.
Pricing and Payment
- All prices on our website are listed in USD and may be subject to change without notice.
- We accept various payment methods, including credit cards, debit cards, and secure online payment gateways.
- Full payment is required at the time of purchase to complete the order.
Shipping
- We offer both domestic and international shipping. Shipping fees and delivery times vary based on your location and the shipping option you choose at checkout.
- You will receive a tracking number once your order has been shipped. Please note that delivery times may vary depending on your location.
Cancellations
- You can cancel your order within 24 hours of placing it. After this period, cancellations may not be possible as the order processing and shipping process begins.
- Custom orders cannot be canceled once production has started.
Custom Orders
- Some items may be available for customization. Please note that custom-made items may take additional time for production and shipping.
- Custom orders are non-refundable unless the item arrives damaged or defective.
Discounts and Promotions
- Any promotions or discounts will be clearly stated on our website. Promotional offers may be subject to specific terms and conditions and are valid for a limited time.
If you have any further questions or require assistance, please contact us at [email protected]. We are here to ensure that your shopping experience at Cosmosora is smooth and satisfactory.
